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Harvey Norman & Latitude Finance Class Action

Privacy Policy

How we collect, use, and protect your personal information.

The Harvey Norman & Latitude Finance Class Action alleges misleading and deceptive conduct regarding "interest-free" payment promotions that resulted in consumers paying hidden fees and high interest rates. The Federal Court has ruled in favour of consumers, and appeals have been dismissed.

In Short

  • We only collect information needed for your claim
  • We never sell your data
  • Your information is encrypted and securely stored in Australia
  • You can access, correct, or delete your data anytime
  • We keep your data for 7 years after the case concludes

Last Updated: January 15, 2026 | Version: 2.1

Carter Capner Law ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and register for the Harvey Norman & Latitude Finance Class Action.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy complies with APP 1 (open and transparent management of personal information).

By using our portal and registering for the class action, you consent to the collection and use of your information as described in this policy.

We collect personal information that is reasonably necessary for conducting the class action:

Identity Data

Name, date of birth, and contact details (email, phone number, address).

Transaction Data

Details of your purchases at Harvey Norman and your Latitude Finance credit card history, including fees charged and interest paid.

Financial Data

Bank account details for potential compensation distribution, financial impact statements.

Technical Data

IP address, browser type, device information, and usage data when you visit our portal.

Communication Data

Records of correspondence, messages sent through the portal, and phone call notes.