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Harvey NormanLatitude Credit Class Action
Harvey Norman & Latitude Finance Class Action

Paper Claim Forms

Download, print, and mail your claim or scan and upload for faster processing

The Harvey Norman & Latitude Finance Class Action alleges misleading and deceptive conduct regarding "interest-free" payment promotions that resulted in consumers paying hidden fees and high interest rates. The Federal Court has ruled in favour of consumers, and appeals have been dismissed.

Paper Claims Are Welcome

While our online portal offers the fastest way to submit your claim, we understand that some claimants prefer or require paper forms. Paper claims receive the same priority and processing as online submissions.

  • Same priority as online claims
  • Reply-paid envelope included
  • Accessibility formats available

Download Claim Forms

Paper Claim Form
Main claim form for Harvey Norman / Latitude Finance class action. Complete all sections.
Required
PDF • 245 KB4 pages
Document Checklist
Checklist of supporting documents to include with your claim.
If Needed
PDF • 89 KB1 page
Statutory Declaration
For claims where original receipts are unavailable. Must be witnessed.
If Needed
PDF • 156 KB2 pages
Large Print Claim Form
Claim form in 18pt font for those with vision impairment.
Accessible
PDF • 312 KB6 pages
Tips for Best Results

Filling Out Forms

  • • Use black or dark blue ink only
  • • Write in BLOCK CAPITALS
  • • Stay within the boxes provided
  • • Avoid corrections or white-out

If Scanning

  • • Scan at 300 DPI or higher
  • • Ensure good lighting, no shadows
  • • Keep pages straight and aligned
  • • Save as PDF for best quality

How to Submit Your Paper Claim

1

Step 1: Download and print the form

Use the download buttons above. Print on A4 paper, single-sided for best OCR scanning.

2

Step 2: Complete all sections

Use black or blue pen. Write clearly in BLOCK CAPITALS. Avoid corrections or white-out.

3

Step 3: Attach supporting documents

Include clear copies of receipts, statements, and ID. Keep originals safe.

4

Step 4: Sign and date the declaration

The form is not valid without your signature. Sign within the designated box.

5

Step 5: Mail or upload your claim

Post using the reply-paid envelope, or scan and upload for faster processing.

Postal Address

Harvey Norman Class Action

Claims Processing Centre

Reply Paid 91234

Brisbane QLD 4001

No stamp required if using the Reply Paid address above

Accessibility Options
We're committed to making the claims process accessible to everyone

Vision Impairment

  • • Large print forms available (18pt font)
  • • Braille forms available on request
  • • Phone assistance available
  • • Screen reader compatible website

Need Assistance?

  • • Staff can complete forms over the phone
  • • Authorised representatives can submit on your behalf
  • • Extended timeframes for accessibility needs
  • • TTY/TDD service available

To request Braille forms or phone assistance:

Important Notes
  • Keep copies - Photocopy your completed form and documents before mailing
  • Send copies only - Never send original receipts or documents
  • Track your mail - Consider using registered post for peace of mind
  • Confirmation - You'll receive email/SMS confirmation within 10 business days of receipt

Need Help?

Our team is available to assist you with paper claim forms

Monday - Friday, 8:30am - 5:30pm AEST