What You Need to Know
- We only collect information necessary for your claim
- Your information is protected by Australian privacy law
- You can access and correct your information at any time
- We will never sell your personal information
Australian Privacy Principle 5: This notice is provided at the time of collection of your personal information, as required by the Privacy Act 1988 (Cth).
Who We Are
Carter Capner Law (ABN 98 167 127 023) is collecting your personal information for the Harvey Norman Latitude Credit Class Action. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
| Type | Examples | Why We Need It |
|---|---|---|
| Identity | Name, date of birth, address | To verify your identity and contact you |
| Contact | Email, phone number | To communicate about your claim |
| Financial | Bank account details (for payment) | To pay your settlement |
| Purchase History | Receipts, statements, transaction records | To verify your claim eligibility |
| Identity Documents | Driver's licence, passport (for high-value claims) | To prevent fraud and verify identity |
How We Use Your Information
- Processing and assessing your claim
- Communicating with you about the class action
- Preparing court documents and evidence
- Calculating and paying your settlement
- Complying with legal obligations
Who We May Share Your Information With
- • The Federal Court of Australia (as required for proceedings)
- • Our litigation funder (Australian Litigation Funding Pty Ltd)
- • Expert witnesses (if required for your claim)
- • The defendants or their legal representatives (in accordance with court rules)
- • Our service providers (e.g., secure data storage, payment processing)
- • Regulatory bodies (if required by law)
Note: We will never sell your personal information to third parties for marketing purposes.
Overseas Disclosure
Some of our service providers (such as cloud storage) may store data in overseas servers. When this occurs, we ensure they meet Australian privacy standards or equivalent protections. Your information may be stored in:
- • United States (AWS data centers)
- • European Union (backup systems)
What If You Don't Provide Information?
Providing your information is voluntary. However, if you do not provide the information we request:
- • We may not be able to process your claim
- • Your claim eligibility cannot be verified
- • We may not be able to pay any settlement to you
Your Rights
Access Your Information
You can request a copy of all personal information we hold about you.
Correct Your Information
You can ask us to correct any information that is inaccurate or out of date.
Request Deletion
In some circumstances, you can ask us to delete your information (subject to legal retention requirements).
Complain
If you believe we have breached your privacy, you can complain to us or the OAIC.
Contact Us
Privacy Officer
Carter Capner Law
18/150 Charlotte Street
Brisbane City QLD 4000
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
1300 363 992
Last Updated: January 15, 2026 | Version: 1.1