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Harvey NormanLatitude Credit Class Action
Harvey Norman & Latitude Finance Class Action

Document Requirements

What documents you need and how to upload them

The Harvey Norman & Latitude Finance Class Action alleges misleading and deceptive conduct regarding "interest-free" payment promotions that resulted in consumers paying hidden fees and high interest rates. The Federal Court has ruled in favour of consumers, and appeals have been dismissed.

Quick Checklist

  • Proof of PurchaseRequired
  • Credit Card/Bank Statement - if no receiptIf No Receipt
  • Photo ID - for claims over $5,000If No Receipt
  • Product PhotoHelpful
  • CorrespondenceHelpful

Don't Have Your Documents?

  • • Contact Harvey Norman: Request a copy of your receipt from their customer service.
  • • Check your email: Look for order confirmations or e-receipts from the purchase date.
  • • Bank/Credit Card: Download statements showing the transaction.
  • • Submit without proof: You can still register - we may be able to verify your purchase.

Upload Tips for Best Results

Good Lighting

Take photos in good lighting with all text clearly visible

Full Document

Capture the entire document including edges and corners

Flat Surface

Place documents on a flat surface to avoid distortion

Check Quality

Review your photos before uploading to ensure text is readable

Rotate if Needed

Make sure the document is right-side up in the final image

Crop Excess

Remove unnecessary background from your photos

Document Types Explained

Proof of Purchase
Original receipt, tax invoice, or transaction confirmation from Harvey Norman
Required
Credit Card/Bank Statement(if no receipt)
Statement showing the Harvey Norman transaction (if no receipt available)
If No Receipt
Photo ID(for claims over $5,000)
Driver's licence, passport, or other government-issued ID (for claims over $5,000)
If No Receipt
Product Photo
Photos of the product showing model number or serial number
Helpful
Correspondence
Emails, letters, or other communication with Harvey Norman about your purchase
Helpful
Accepted File Formats

Documents

  • • PDF (.pdf)
  • • Word (.doc, .docx)

Images

  • • JPEG (.jpg, .jpeg)
  • • PNG (.png)
  • • HEIC (.heic)

Limits

  • • Max file size: 10MB
  • • Max 5 files per upload
  • • Total: 50MB per claim

Your Documents Are Secure

All documents are encrypted during upload and storage. Only authorised legal team members can access your files. Privacy Policy

Ready to Upload?

Once you've gathered your documents, head to your dashboard to upload them securely.

Need help? 1300 529 529 (Mon-Fri 9am-5pm AEST)